Your Privacy Matters to Us
At Igenomix we care about your privacy, please read below for details.
Dear Visitor,
At Igenomix S.L.U (“Igenomix”), a Spanish company, with address Calle Narcís Monturiol 11B, Edificio Europark, Parque Tecnológico de Paterna (46980), Valencia, Spain, we understand the importance of privacy in the digital age and the sensitivity of health information you may trust with us.
Our commitment to protecting your personal information, whether as a data controller when Igenomix defines the means and purposes of data collection, or in the role of a data processor when Igenomix performs genetic testing on behalf of a referral clinician/health care provider, is at the core of our values.
In this Privacy page, we aim to be as transparent as possible about what data we collect, how we use it, and the controls at your disposal to manage your personal information.
What You’ll Find Here:
Our Privacy Policy and Notices: Detailed information about the types of data we collect, how we process it, and the purposes for which we use it.
- Principles of Data Protection (Download)
- Privacy Notice to Website visitors (Download)
- Privacy Notice to Patients (Download)
- Privacy Notice for Telephone calls (Download)
- The pseudonymisation and encryption of personal data
- The ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services
- The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident
- A process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.
Your Rights:
Right to information (Art. 12,13 and 14)
You can obtain further information on the personal data which we store and process about you by contacting us atprivacy@igenomix.com,stating this request.
Right to object (Art.21)
You may object to your personal data being processed. If you wish to object to your personal data being processed, please contact us at privacy@igenomix.com,stating this request.
Right to rectification and restriction of processing (Art.16. and 18)
You may request that your personal data is rectified if you think your data is inaccurate or incomplete. You have the right to restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when you have objected to the processing and we are considering whether our legitimate interest grounds override your grounds. If you wish to have your data rectified or restrict the processing, please contact us at privacy@igenomix.com, stating this request.
Right to a copy of your personal data (Art. 15)
You may be entitled to obtain a copy of your personal data in a structured, commonly used and machine-readable format by contacting us at privacy@igenomix.com, stating this request. If technically feasible, you may request that the personal data is transmitted directly to another company or person acting as a data controller.
Right to make a complaint (Art.77)
If you have any complaints about our processing of your personal data, you may contact the relevant data supervisory authority. Our Members | European Data Protection Board (europa.eu) In Spain it is Agencia Española de Protección de Datos | AEPD
Right to withdraw your consent
If we rely on your consent to process your personal data, you can always revoke it by contacting us at privacy@igenomix.com, stating this request.The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Prior to giving consent, the data subject shall be informed thereof.
Object to automated decision making including profiling (Art. 22)
You have the right not to be subject to a decision based on solely on automated processing that significantly affect you by contacting us at privacy@igenomix.com. There are exceptions, such as when the decision is necessary for a contract, based on the individual’s explicit consent or authorised by EU or member state law.
Right to data portability (Art.20)
This right enables you to obtain and reuse your personal data for your own purposes by contacting us at privacy@igenomix.com. You can request your data in a structured, commonly used, and machine-readable format, and you may request that it is transmitted to another controller directly.
Right to be forgotten (Art.17)
You may request by contacting us at privacy@igenomix.com, stating this request that we delete or remove your personal data.
Security Measures:
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Igenomix has implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:
Your Trust, Our Responsibility
We believe in building a relationship based on trust with our users. Protecting your privacy is a responsibility we take seriously. If you have any questions or concerns about how we handle your personal information, please feel free to reach out to our dedicated privacy team led by the Data Protection Officer (“DPO”) at privacy@igenomix.com
Thank you for choosing Igenomix. We’re committed to ensuring your experience with us is safe, secure, and trustworthy.
Sincerely,
Bori Bodis-Gill
Data Protection Officer
